Privacy Policy

Effective date: July 21, 2026

This Privacy Policy explains how Ariadne College Advisors LLC ("Ariadne College Advisors," "we," "us," or "our") collects, uses, and shares information when you visit ariadnecollegeadvisors.com (the "Site") or use our college advising services (the "Services"). By using the Site or the Services, you agree to the practices described in this Policy.

Information We Collect

Information You Provide to Us

We collect the information you submit through our forms and during your engagement with us, including:

• Contact form: your name, email address, phone number (optional), the student's grade level, and the message you send us.
• Newsletter signup: your email address.
• Community partner & workshop-hosting inquiries: your organization name, contact name and role, email address, expected audience type and attendance, and preferred dates.
• Purchases: when you buy a service package or session, your billing and payment details are collected and processed by our payment processor (Stripe). We do not store full payment card numbers on our servers.

Submissions made through our forms are stored in our WordPress database as a record of your request, in addition to being emailed to our team.

Information Collected Automatically

When you visit the Site, some information is collected automatically:

• Usage and analytics data collected through Google Analytics, such as your IP address, browser and device type, pages viewed, the site that referred you, approximate location, and the dates and times of your visits.
• Security data collected through Cloudflare Turnstile, which we use on our forms to tell humans apart from automated bots. Turnstile may process your IP address and interaction signals to complete this check.

Cookies and Similar Technologies

We and our service providers use cookies and similar technologies to operate the Site, remember your preferences, measure traffic, and protect our forms. This includes cookies set by Google Analytics, tokens or cookies set by Cloudflare Turnstile, and cookies set by Stripe during checkout. You can control or disable cookies through your browser settings, though some parts of the Site may not function properly if you do.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide the Services you request.
• Process and fulfill purchases and send related receipts and confirmations.
• Send our newsletter and updates when you have opted in.
• Protect the Site and our forms against spam, fraud, and abuse.
• Understand how the Site is used so we can maintain and improve it.
• Comply with our legal obligations and enforce our agreements.

How We Share Your Information

We do not sell your personal information. We share it only as needed with service providers that perform functions on our behalf, and as required by law:

• Cloudflare — bot protection for our forms (Turnstile).
• Google Analytics — website analytics and measurement.
• Brevo — newsletter and email delivery.
• Stripe — payment processing.
• Amazon Web Services — website hosting and file/media storage.

We may also disclose information to comply with the law or a valid legal request, to protect our rights and safety or those of others, or in connection with a merger, acquisition, or sale of assets.

Email Communications

If you opt in, we will send you our newsletter and occasional updates. You can unsubscribe at any time using the link in any marketing email or by contacting us. Transactional messages — such as confirmations of an inquiry or a purchase receipt — are not marketing and are sent as part of providing the Services.

Data Retention

We retain personal information for as long as needed to fulfill the purposes described in this Policy, to maintain a record of our engagement with you, and to meet our legal, accounting, or reporting obligations. You may ask us to delete information we hold about you, subject to those obligations.

Data Security

We use reasonable technical and organizational safeguards to protect your information, including encrypted (HTTPS) connections to the Site. Payment information is handled directly by Stripe under its own security and PCI-compliance program. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your Privacy Rights

Depending on where you live, you may have rights over your personal information, including the right to:

• Request access to the personal information we hold about you.
• Ask us to correct inaccurate information.
• Ask us to delete your information.
• Opt out of marketing communications.

We do not sell your personal information. To exercise any of these rights, contact us using the details at the bottom of this Policy, and we will honor applicable requests.

Children's Privacy

Our Services are directed to parents, guardians, and students, and are intended for users age 13 and older. We do not knowingly collect personal information from children under 13. Where a student is a minor, we expect that a parent or guardian is providing or has consented to the information submitted. If you believe a child under 13 has provided us with personal information, please contact us and we will delete it.

Third-Party Links

The Site may link to third-party websites, such as workshop registration pages or external resources. We are not responsible for the content or privacy practices of those sites, and we encourage you to review their policies.

Do Not Track

Our Site does not currently respond to "Do Not Track" browser signals. You can still control analytics and cookies through your browser settings.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date above, and changes become effective when posted on this page. Your continued use of the Site or Services after an update means you accept the revised Policy.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Ariadne College Advisors LLC

Email: info@trustariadne.org
Phone: (312) 754-8007